Challenge
Your company recently tasked you to look for cool new technologies that will create an exciting and satisfying customer experience over the phone.  And you’re also looking for something that your technical staff will find compatible with your company’s current IT environment. Your looking at VoiceXML-based products and you are discovering VoiceXML as a maturing standard that will meet your company’s needs but you’d like to consider personalization engines, Web services, or integrated analytics as part of the solution.

Solution
VoiceObjects is the cool technology in the VoiceXML world as the world’s first phone application server. VoiceObjects has been built from the ground up to be compatible with existing IT environments.

• The VoiceObjects architecture takes the best from Internet standards, best practices in application development, and completely synchronized analytics.
• It applies click-stream technology to the phone with out-of-the-box compatibility with BusinessObjects or Microstrategy.
• There are no time consuming Extract, Transform, Load (ETL) activities. 
• The Control Center management console tells gives you the status of your application and allows for hot updates and rollbacks.  Load balancing is built into the middleware as well as port allocations for maintaining service level agreements (SLAs) when there’s a traffic peak.
• Developer’s can use Eclipse-based tools, our own VoiceObjects form-based-tools, or tools from SpeechVillage or even SAP.

Ask our partners who know us. There isn’t much the VoiceObjects’ development team hasn’t thought of.