Multichannel Self-Service in the Cloud with VoiceObjects On-Demand
For the past three years, Voxeo VoiceObjects has provided customers with the most advanced creation, management and analytics environment for multi-channel unified self-service applications in the market. The latest version of Voxeo's VoiceObjects Application Lifecycle Management Suite makes it even easier to benefit from the VoiceObjects advantages by bringing it to the cloud. The new VoiceObjects On-Demand mode allows for utilizing the full power of the VoiceObjects technology as a software-as-a-service model by connecting to Voxeo's hosted network.
Find more information about VoiceObjects On-Demand.
Voxeo Expands Global Footprint through Worldwide Partner Network
Voxeo expands the worldwide availability of VoiceObjects, the Application Lifecycle Management Suite, and Prophecy, the leading IVR platform, through its worldwide partner network with key industry leading companies: Voxeo's partners deliver state-of-the-art IVR solutions and Unified Self-Services based on Voxeo technologies.
Find more information about the Voxeo partner network.
Unified Self-Service: Delivering on the Value of Multi-channel Customer Interactions
Consumer expectations for speed, convenience and on-demand information have skyrocketed. While speech and touch-tone driven self-service phone portals are now commonplace, few companies have adapted their communication and support strategies to take advantage of the widespread adoption of additional interaction channels such as SMS, IM, video, the mobile web, and even social networks like Twitter. Learn how your company can enhance service, lower costs and increase revenue by expanding the ways in which you communicate with your customers.
Read more about how to take advantage of Unified Self-Service