The VoiceObjects family of products provides enterprises and carriers with an open, flexible infrastructure for developing, deploying, managing, and analyzing personalized self-service phone portals. Phone portals powered by VoiceObjects use stored information about each caller, including phone portal interaction history and data in CRM and similar systems, to provide high-quality customer service experiences in which prompts and interaction options are tailored to each caller. VoiceObjects includes:

Phone Application Server
		VoiceObjects Server
		A phone application server enabling highly scalable, carrier-grade deployment and management of personalized, over-the-phone voice, video, text, and mobile Web self-service applications. With built-in cluster management and a multi-tenancy option, VoiceObjects Server also meets the needs of companies with multiple service departments and the demands of high volume managed service providers. What is a phone application server?
Reporting and Analysis
		VoiceObjects Analyzer
		A Web-based service analysis environment for caller behavior, system, and application analysis. Tightly integrated with commonly used business intelligence tools from Business Objects, Cognos and MicroStrategy.
Developer Interfaces
		Desktop for Eclipse				Desktop for Web
		An eclipse-based graphical development environment for creating, testing, deploying, and monitoring phone applications.				A zero-footprint, graphical development environment for creating, testing, deploying, and monitoring phone applications.