ENGLEWOOD, Colo. and COLOGNE, Germany, September 26, 2005 – Datria, a leader in packaged voice self-service for mobile field operations, and VoiceObjects, the worldwide leader in Voice
Application Management Systems (VAMS), today announced that Datria has integrated its voice-driven applications with
VoiceObjects X5, the award-winning VAMS from VoiceObjects. Each company’s software has been certified by SAP® to run on the SAP NetWeaver platform. The integrated solutions provide state-of-the-art, voice-enabled, self-service capabilities to the employee-facing side of the enterprise that require real-time access to popular SAP Enterprise applications. The companies will be demonstrating the voice-powered applications at SAP TechEd in booth #80 September 27-30 in Boston.
“Datria is an established leader in voice-enabled mobile workforce solutions, and we are pleased that they have chosen to integrate their packaged applications with our voice application management system,” said Karl-Heinz Land, CEO of VoiceObjects. “The integrated solutions will allow their customers to bring a professional-grade, lifecycle management approach to the deployment, analysis and maintenance of their voice-enabled IT assets.”
“The integration of VoiceObjects’ voice application management system with our voice-driven field service applications will enable our customers to rapidly, efficiently and inexpensively connect their mobile field workers to their existing IT infrastructures,” said James Greenwell, president and CEO of Datria. “The Datria-VoiceObjects solutions will greatly appeal to industries, including manufacturing, which have mission-critical field services operating under service level agreements. The solutions also appeals to enterprises in the telecom, utility and broadband industries, which have sizable field operations.”
The integrated applications include Datria Ticket Management™, which works with SAP CRM Field Service, Datria Scouting and Inspection™, which works with SAP Asset Management, and Datria Storm Recovery™, which works with both SAP applications. Through these applications, employees in the field are able to communicate, via telephone or 2-way radio, with all pertinent SAP Enterprise systems, including SAP CIS, SAP Parts/Inventory, SAP Warranty, SAP Time & Expense and SAP Billing. The Datria-VoiceObjects integrated solutions are available either as hosted services or via premise licenses. Similar solutions are also available for non-SAP environments.
