ENGLEWOOD, Colo. and COLOGNE, Germany, July 20, 2005 – Datria, the leading supplier of packaged, voice-enabled applications for field service management, and VoiceObjects, the worldwide leader in Voice Application Management Systems (VAMS), today announced a partnership agreement that will serve as a flexible foundation for the companies’ relationship. Both companies will work closely together to implement Datria’s voice-driven workforce applications with VoiceObjects X5®. Additionally, Datria will expand its application offerings of employee-facing applications based on VoiceObjects X5 that will serve all parts of the enterprise.
“One major component of our go-to-market strategy is the delivery of our voice application management systems in partnership with best-of-breed voice application providers,” said Karl-Heinz Land, CEO of VoiceObjects. “Datria’s leadership in voice-enabled workforce applications makes them an ideal partner for us.”
“Driving down the costs of supporting the employee is becoming increasingly important for customers,” said James Greenwell, president and CEO of Datria. “Voice gives enterprises this power. By combining the technical expertise of VoiceObjects with Datria’s employee-facing voice applications, we have created a winning combination.”
Datria will integrate existing and create new voice-driven workforce applications based on the flexible and reusable object-oriented concept of VoiceObjects. Datria’s current applications allow mobile workers access to existing field service management applications via a simple and intuitive voice user interface (VUI). With Datria’s applications, field technicians can instantly access and update information such as work order information, status, driving directions, and parts availability. Field workers are able to communicate in real-time with existing corporate systems, quickly, accurately, and inexpensively.
The VoiceObjects X5 platform provides the base for successful voice application management and guarantees seamless IT infrastructure integration, reliable scalable deployment, and support of all major speech platforms. Integrated data-capture and flexible real-time reporting and analysis through VoiceObjects Analyzer ensure full insight into the application usage. The flexibility and openness of the VoiceObjects product is the ideal basis for Datria to offer their applications to the broad enterprise market.
