Integrated environment enables enterprises to create, test, deploy and analyze sophisticated voice applications
COLOGNE, GERMANY AND BOSTON, March 09, 2005 – VoiceObjects, the leader in Voice Application Management Systems (VAMS), today announced the release of VoiceObjects X5, a powerful VAMS that features a scalable, reliable, carrier-grade server architecture.
"VoiceObjects is well-known for setting new standards for professional voice application management systems, and particularly for our unique server technology and IDE with built-in best-practices," said Karl-Heinz Land, CEO of VoiceObjects. "VoiceObjects X5 is the vanguard of next-generation integrated voice application lifecycle management."
Business Benefits
With innovative concepts, easy-to-use features and more than 300 enhancements, VoiceObjects X5 allows business experts, rather than programmers, to manage, control and maintain voice application services throughout the application life cycle. Using VoiceObjects X5, enterprises can deploy voice services for less than half the cost of other vendors’ solutions. Because VoiceObjects X5 is based on open standards, companies’ IT infrastructure investments are protected. VoiceObjects X5’s server architecture provides effortless scalability and its integrated IDE ensures best-quality voice user interfaces.
Using VoiceObjects X5, companies can create, test, deploy and analyze voice application services in one tightly integrated environment. VoiceObjects X5’s unique server technology offers full multi-service, multi-tenant capabilities and cluster management. Enterprise organizations are empowered to efficiently manage the complexities of operating voice and DTMF applications through their life cycles.
"We are impressed by the wide range of technical breakthroughs and business benefits provided by VoiceObjects X5. We haven't seen any other offering that matches it", stated Sven Klindworth, Marketing Manager Contact Routing Solutions from T-Com. “The product features are key to success for our Voice Web Portal operation, through which T-Com business customers can offer voice-enabled self-service applications to their customer base. Particularly the multi-tiered architecture with VoiceObjects Server as the central dialog processing hub connecting the VoiceXML-enabled IVR to the various customer-specific backend systems is mission-critical for us. The integrated cluster management combined with multi-tenancy support fulfils all our managed service requirements in terms of performance, reliability, and security. VoiceObjects X5 sets a new standard in the market for voice application management in carrier-grade environments."
"The tipping point for mass-market success of voice application services is VoiceObjects X5,” said Bohuslav Cempirek from NextiraOne Czech s.r.o. “VoiceObjects X5 provides the platform for full life cycle management that we haven't seen in other offerings. A graphical user interface to model dialogs with integrated best practices based on a powerful server architecture with the enhanced cluster management, user management and multi tenant capabilities are unique and will strongly support our business. VoiceObjects X5 is setting a new standard in the market for Voice Application Systems. Based on this technology we will bring innovative solutions for cost reduction in the customer service area and revenue increase in the marketing area to our enterprise customers in the Czech Republic.”
"Application management is critical to maintaining optimal performance of voice applications in complex high availability and cluster environments," said Daniel Hong, Voice Business Analyst at Datamonitor. "With VoiceObjects´ release VoiceObjects X5, the vendor is certainly raising the industry bar in VAMS."
