German trade magazine TeleTalk awards joint Voice Web Portal solution in the category ”Voice Processing“

Hannover, Germany; March 24, 2004: One of TeleTalk’s “Best of CeBIT 2004 Awards” goes to VoiceObjects’ and T-Com’s joint offering “Voice Web Portal”. The renowned German telecommunications trade magazine has awarded the solution to T-Com, the fixed-line subsidiary of Deutsche Telekom AG, and VoiceObjects AG, supplier of the world’s leading Voice Application Management System (VAMS), in the category “Voice Processing”.

The two companies have teamed up to provide ready-to-use voice applications as managed services for customers throughout Germany. The new service was launched in February 2004. The new portal provides a self-service option for callers, reducing the workload of company call-centers. This managed service offer includes voice application consulting, design, implementation, and operation via the T-Com infrastructure, as well as high-quality recorded prompts and a state-of-the-art dialog design for natural interactions. The Voice Web Portal provides the latest multi-language speech recognition and synthesis software, making web content and services accessible via every telephone.