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Alcatel-Lucent (Euronext Paris and NYSE: ALU) provides solutions that enable service providers, enterprise and governments worldwide, to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move. With operations in more than 130 countries, Alcatel-Lucent is a local partner with global reach. The company has the most experienced global services team in the industry, and one of the largest research, technology and innovation organizations in the telecommunications industry. Alcatel-Lucent achieved revenues of Euro 17.8 billion in 2007 and is incorporated in France, with executive offices located in Paris. For more information, visit Alcatel-Lucent on the Internet: http://www.alcatel-lucent.com |
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aperto move is a full-service agency for voice, video and mobile applications, headquartered in Berlin. The company is focussed on design, implementation and deployment of interactive campaigns and value added services to establish phone-based voice services and mobile applications as full-fledged dialog media. Aperto move was founded as Speak Up GmbH in 2005 by Jan Gessenhardt, Frank J. Arnold and econa AG. In December 2005, Aperto AG, a full service provider for digital communication, took over the majority shares of the voice agency Speak Up GmbH. In August 2007, the company became aperto move GmbH and the company relocated its headquarters from Cologne to Berlin. The acquisition aims at linking the digital offering of aperto AG with the novel voice- and video-based dialog media. For additional information, please visit Web www.apertomove.de / Mobile Web: http://mobile.apertomove.de. |
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Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. |
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Business Objects is the world's leading business intelligence (BI) software company, with more than 42,000 customers worldwide, including over 80 percent of the Fortune 500. Business Objects helps organizations of all sizes create a trusted foundation for decision making, gain better insight into their business, and optimize performance.
Business Objects is a strategic partner for VoiceObjects Analyzer. |
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Cirquent offers first-class consulting throughout the entire value added chain for banks, insurance companies, telecommunications and manufacturing companies. The services portfolio of the consulting company includes: industry-oriented strategy and process consulting; conceptual design; integration and implementation of individual solutions aimed to support business processes as well as the operation and maintenance of IT systems. Cirquent offers first-class competences in industry-specific processes, methods and technologies – in the areas of customer management, contact centres, finance transformation and application management. Cirquent’s goal is to deliver solutions tailored to the individual requirements of customers, to achieve more efficient business processes, increased business success and reduced costs. The high quality of its consultancy and more than 35 years’ experience has made Cirquent a valued partner of such leading companies as BMW Group, Deutsche Börse, Münchener Rück and T-Mobile Deutschland.
Based on its strong foundations and successful acquisition strategy, Cirquent, formerly the Softlab Group, has established itself as one of today’s leading German consultancy companies, currently ranking in 7th position among Germany’s leading IT consulting and systems integration companies (source: Lünendonk List 2008).. Headquartered in Munich, Cirquent operates out of five locations in Germany, and also has offices in the UK, Austria and Switzerland. In 2007, with 1800 employees, the company generated sales of €286 million. At the end of September 2008, the IT group NTT Data, listed on the Tokyo stock exchange and a Nippon Telegraph and Telephone Corporation (NTT) affiliate, acquired a 72.9 percent share of Cirquent. The BMW Group continues to hold a 25.1 share of Cirquent GmbH.
Further information is available on: www.cirquent.com. |
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D+S solutions makes customer service efficient and effective. D+S solutions is Germany’s leading solutions provider for customer service operations. D+S solutions serves as one-stop-source, offering a complete portfolio of consulting, development and integration services, sector specific solutions and outsourced operations. D+S solutions is part of the D+S Europe group, one of the leading providers for integrated customer management services with more than 5,500 employees. D+S europe AG is listed on the German stock exchange. |
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Excelsis is internationally one of the leading suppliers of solutions for self services based on voice and web portals. With software by Excelsis companies from numerous branches automate their contact center processes. Excelsis offers products and solutions for companies from the sectors of banking, telecommunications, media, industry and trade, traffic and logistic as well as intersectoral software for speech-enabled information systems, customer management and help desk automation.
Customers include Cablecom, Deutsche Telekom, Ikea, Medion, Orange, Siemens, Swisscom, UBS or Vattenfall, just to name a few. Excelsis has partnerships with global technology suppliers and serves numerous customers in currently more than 20 countries. |
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HERMES SoftLab is an International Company providing IT solutions & software engineering services, serving high-tech vendors, telecommunication service providers, financial institutions and the public sector. |
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HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $94.1 billion for the four fiscal quarters ended Jan. 31, 2007. |
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Headquartered in Paris and Houston, NextiraOne is a leading global provider of integrated enterprise network solutions and services that enable effective, reliable business communications. |
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Nu Echo develops high performance speech applications and development tools. Building upon two decades of experience in speech applications development and a full suite of application development, tuning, and testing tools, Nu Echo is uniquely equipped to deliver applications that simply work better. The company provides a full range of professional services, including custom application development, grammar development and tuning, speech application testing, and consulting. Nu Echo also provides packaged VoiceXML applications that can be tailored to each customer’s requirements. |
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BEA Systems, Inc. (NASDAQ: BEAS) is a world leader in enterprise infrastructure software, providing standards-based platforms to accelerate the secure flow of information and services. |
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Sabio is an innovative contact centre services and solutions company focused on the UK and Irish markets, its specialist Voice Self-Service practice develops and delivers innovative telephony solutions that provide superior caller satisfaction while exceeding business objectives. |
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Telenet GmbH Kommunikationssysteme is one of the leading specialists in the German-speaking region for interactive voice dialogue solutions as well as test solutions for VoIP, Voice, Video, voice applications and Contact Centers. Voice applications from Telenet provide customer-friendly partially or fully automatic telephone services. They are also popular for marketing activities such as exciting promotion campaigns. Telenet offers customised solutions to every requirement. Professional voice user interface designers develop customer-friendly voice applications. Whether in-house or hosting solution, customers are provided with an end-to-end service at all stages of the project – conception, application development and voice user interface design, system configuration, integration, maintenance and support. |
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Unisys is a worldwide technology services and solutions company. Our consultants apply Unisys expertise in consulting, systems integration, outsourcing, infrastructure, and server technology to help our clients achieve secure business operations. |
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