Partners of VoiceObjects

2-Steps-Ahead 2-steps-ahead offers customers and partners consulting services and methodologies for the inception, design, development and implementation of modern self-service portals for IVR- and telephony applications. Existing CRM systems and strategies in enterprises are ideally supplemented by modern speech recognition and speech synthesis as well as the combination of innovative concepts for multimedia communication. Use of this technology, particularly in call center automation, offers reduced cost, optimized processes, and increased customer satisfaction. Modular applications can immediately used by companies e.g. to automate their switchboard. In cooperation with Voxeo, this methodology has successfully been employed in a multitude of IVR projects in the telecommunications market.
Cognos Cognos, the world leader in business intelligence and performance management solutions, provides world-class enterprise planning and BI software and services to help companies plan, understand and manage financial and operational performance. Cognos brings together technology, analytical applications, best practices, and a broad network of partners to give customers a complete performance system. The Cognos performance system is an open and adaptive solution that leverages an organization's ERP, packaged applications, and database investments. It gives customers the ability to answer the questions -- How are we doing? Why are we on or off track? What should we do about it? - and enables them to understand and monitor current performance while planning future business strategies. Cognos serves more than 23,000 customers in more than 135 countries, and its top 100 enterprise customers consistently outperform market indexes. Cognos performance management solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at www.cognos.com. Cognos is a premier partner for VoiceObjects Analyzer.
Coremedia CoreMedia pioneers the mobile world with new solutions that enables mobile content business by deploying powerful 3G services. The company is working with the leading players in the telecommunications market for global interoperability to enable new business models in the mobile world, amongst them Deutsche Telekom, debitel, Motorola, Musicload, Nokia, O2, Panasonic, QUALCOMM, Soft Bank, Sony Ericsson, T-Mobile, T-Online, ViVo and Vodafone.
Datapoint Datapoint is a systems integrator for enterprise and call centre communications covering all related infrastructure and applications. Datapoint's customer base extends to 41 countries including responsibility for supporting 5,000 sites for businesses in finance, telecommunication and services. The company is headquartered in the UK with offices in Spain, Ireland, France, Germany, the Netherlands and Italy.
Datria Datria Systems, Inc., designs, sells, and services speech-enabled configurable software packages focused on improving the productivity of mobile workforces while reducing the cost to support them. Datria's products enable customers to exchange real-time information between a central office and field representatives, using only human voices and a phone or two-way radio connection.
Holly Connects Holly Connects is the fresh voice in voice platforms, delivering software for powerful yet cost-effective call handling to enterprises, telecommunications carriers, and hosted service providers worldwide. Holly's award-winning products provide a reliable foundation for innovative, high-volume voice self-service applications built on industry standards such as VoiceXML and VoIP.
LGVista LGVISTA provides consulting services to design, develop, and implement large scale, high quality self-service Automated Speech Recognition and IVR applications, as well as, provides Call Center Solutions and software development, with a strong focus on the "customer experience" utilizing an innovative, knowledgeable and reliable development team.
LogicaCMG LogicaCMG provides solutions and services to companies around the world. Our extended international reach, supported by local engagement, enables our customers to use technology and innovation to build and maintain business success. LogicaCMG's most recent acquisition, WM-data, has further enhanced our strong international presence; complementing our existing capabilities and scale within Europe and our leading global delivery capability.
MicroStrategy Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com. MicroStrategy is a premier partner for VoiceObjects Analyzer.
NG-Solution NG-Solution is a leading computer telephony integration (CTI) consulting firm operating in Belgium and the United Kingdom. With the largest number of certified VoiceObjects and Genesys consultants in Belgium, NG-Solution has built a reputation of excellence in the contact center market, focusing on the deployment of large-scale projects for its industry-leading customers across EMEA and North America.
Nuance Nuance (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents.
OpenCom Open Communications (OpenCom) provides a wide range of customized speech applications using voice technologies for voice call routing, self-service applications and personalization. OpenCom improves the adoption of voice self-service and assures higher automation and cost savings. OpenCom speech applications are delivered in both hosted and on-premise managed services and can quickly be updated in response to business changes. Customers only pay for automated calls and there is no need for expensive infrastructure. For more information please visit www.opencom.ru.
PSSHelp PSS helps enterprises transition gracefully from legacy to next generation contact center infrastructure. Through a unique combination of products, services, and 24x7x365 Extended Life support, PSS customers can transition to VoiceXML, SIP, CTI, SOA, and Web Services as rapidly or gradually as business priorities demand. Recognized as one of the fastest growing private companies in America, PSS customers include American Express, AT&T, and US Airways. For more information, visit www.psshelp.com.
Servion Servion specializes in Customer Interaction Management (CIM) solutions that help organizations design and deliver superior experience for their customers. With its expertise spread across consulting, implementing and managing CIM solutions and technologies, Servion enhances the effectiveness and efficiency of customer interactions for over 400 enterprises across 41 countries. On an average, Servion’s solutions handle over 7 billion interactions every year across multiple channels and industry verticals, positively impacting customer satisfaction and contact profitability. For more information, log on to www.servion.com.
SpeechStorm SpeechStorm™ delivers automated, speech-based applications to improve the customer service experience and reduce costs. Our assistOnDemand solution is leading the way in assisting organisations with high quality consistent customer service, by simplifying the use of speech recognition technology. SpeechStorm’s fully integrated suite of applications and services offered in an OnDemand environment allows our customers to design, configure, test and deploy advanced speech applications and solutions with the support and guidance of our professional services team. SpeechStorm is a trading division of Kainos. Kainos has over 20 years experience in systems integration, CRM and contact centre solutions.
Syskoplan syskoplan AG implements software projects with a focus on all-in-one solutions for customer centric enterprise management.
UCMSsolutions UCMSsolutions offers a diverse range of contact centre and enterprise solutions and services designed to meet the needs of our customers. We manage and take responsibility for integrating and supporting multi-vendor technologies that deliver a positive difference to the way your customers interact with your organisation.
VoicInt VoicInt Telecommunications provides solutions to power carriers and their customers. VoicInt creates standardized Enterprise and Carrier Class communication solutions. We enable innovative voice services in an on-site or managed services model.VoicInt offers products and fundamental technologies based on open standards.
VoxPilot Voxpilot brings the next generation of interactive telecommunication services to enterprises, integrators, carriers and service providers. Our flagship product, Voxpilot Open Media Platform, has been installed in a variety of networks across Europe, America, Africa and Asia. Combining advanced telephony features with Internet capabilities such as SIP and Web technologies such as VoiceXML, the Open Media Platform powers Interactive Voice and Video Response (IVVR) services and enables the delivery of speech-based self-service, conferencing, prepaid services, and video-based interactive services.