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SAP is the world’s leading provider of business software solutions. Today, more than 26,150 customers in over 120 countries run more than 88,700 installations of SAP® software-from distinct solutions addressing the needs of small and midsize businesses to enterprise-scale suite solutions for global organizations.
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Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Nortel’s technologies are designed to help eliminate today’s barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. |
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With more than 40 years of research and development in voice technologies and more than 200 patents world-wide, IBM is one of the leading suppliers of speech recognition products and speech technology platforms. More than 2000 customers world-wide with more than 260.000 telephone lines are using products from IBM Voice Systems. These are based on open standards such as JAVA and VoiceXML and support industrial standards such as SS7 and VoIP. |
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Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. The Genesys software suite dynamically connects customers with the right resources - self-service or assisted-service - to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries. |
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