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SAP is the world’s leading provider of business software solutions. Today, more than 26,150 customers in over 120 countries run more than 88,700 installations of SAP® software-from distinct solutions addressing the needs of small and midsize businesses to enterprise-scale suite solutions for global organizations.
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Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. The Genesys software suite dynamically connects customers with the right resources - self-service or assisted-service - to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries. |
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