Voxeo Named to Datamonitor IVR Vendor 'Short List'

Datamonitor Report Provides Detailed Analysis of IVR Market and Names Voxeo Among Top Two IVR Vendors

Orlando, FL and New York City - May 12, 2009 - Today Voxeo, the world's leading provider of standards-based voice application platforms and hosted services, announced it has been named as one of only two companies on Datamonitor's "shortlist" of IVR vendors. The shortlist is contained in Datamonitor's new and independently published report, "Decision Matrix: Selecting an IVR Vendor in the Enterprise," and includes detailed analysis of the IVR provider market, highlighting the two companies, Voxeo and Genesys, that Datamonitor analysis confirms are the strongest providers. The report explains: "Datamonitor provides a complete view of vendor capabilities and advises on those you should explore, consider and, most importantly, shortlist. Voxeo and Genesys are in Datamonitor's ‘shortlist' category and are considered to be the current leaders in the IVR market."

The report explores the competitive dynamics within the IVR market and helps businesses select a vendor based on technology strength, reputation among current customers and market impact. It includes detailed analysis of vendors including Voxeo, Aspect, Avaya, Cisco, Convergys/Intervoice, Genesys and Nortel.

The report analyzes Voxeo's Prophecy IVR Platform and Voxeo's VoiceObjects application development, deployment and analysis tools. Beyond just IVR, Voxeo supports Unified Communications and Self-Service application design and delivery across traditional voice, Voice over IP, video, instant messaging, SMS, and mobile-web devices.

"We're extremely pleased that Datamonitor's comprehensive review of Voxeo, our technology and solutions, financial viability and a detailed survey of our customer base led to Voxeo being one of only two companies included on Datamonitor's shortlist. It's a validation of the decision thousands of companies have already made in choosing Voxeo and for our work with many of the largest enterprise businesses in the world," said Jonathan Taylor, Voxeo President and CEO.

"Voxeo has been selected as one of the two leading companies in our recent IVR Decision Matrix. It achieved some of the highest scores for both technical capabilities and customer sentiment. Voxeo's growing momentum in the market cannot be ignored," said Aphrodite Brinsmead, Associate Analyst in Datamonitor's Customer Interaction Technologies team.

To view the Datamonitor report, please visit www.voxeo.com/ivr-short-list.

About Voxeo
Voxeo makes Unified Communications and Self-Service applications easy to build and deploy. The company's common sense approach isn't rocket science: Create exceptionally great products. Make them exceedingly easy to try, buy and use. Deliver them with extreme support. This approach has made Voxeo the leading choice for enterprises and developers that prefer powerful simplicity where expensive complexity once reigned. More than 37,000 customers - including half of the Fortune 100 - use Voxeo's SIP-powered products and services to deliver innovative IVR, VoIP, outbound notification, and unified communications solutions. All of Voxeo's products and services are available for free development and trial use at www.voxeo.com/free.

Voxeo is an employee-owned company with headquarters in Orlando, Beijing, Cologne and London. Voxeo's Prophecy IVR Platform includes the worlds only 100% certified compliant VoiceXML browser. Voxeo's Prophecy IVR Hosting service is the largest in the world and the only one backed by a 100% uptime guarantee. For more information visit www.voxeo.com.

About Datamonitor
Datamonitor is the world’s leading provider of online data, analytic and forecasting platforms for key vertical sectors. It helps its clients, 5,000 of the world’s leading companies profit from better, timelier decisions. Through its proprietary databases and wealth of expertise, clients are provided with unbiased expert analysis and in-depth forecasts for seven industry sectors: Automotive & Logistics, Consumer Markets, Energy, Financial Services, Healthcare, Retail and Technology. Datamonitor maintains its headquarters in London and has regional offices in Frankfurt, New York, San Francisco, Chicago and Sydney. See www.datamonitor.com for further details.