VoiceObjects Signs Value Added Reseller Agreement with NG-Solution

Partnership Delivers Next Generation Phone Self-Service Solutions

San Mateo, Calif, and Brussels, Belgium May 21, 2008 - VoiceObjects, the personalized phone self-service company, today announced a partnership with NG-Solution, one of the leading computer telephony integration (CTI) consulting firms in Belgium. With the largest number of certified VoiceObjects consultants in Belgium, NG-Solution has already built a reputation of excellence in the contact center market, deploying numerous large-scale projects across EMEA. Under the partner agreement, the two companies will expand and improve cross-industry voice offerings for customer self-service environments.

By utilizing VoiceObjects advanced technology as the primary development and operating platform, NG-Solution can deliver market-leading and cost-effective solutions to companies of any size. VoiceObjects-powered solutions allow consumers to conduct routine tasks via personalized, automated phone applications, giving call center staff more time to focus on delivering higher-value services. Additionally, NG-Solution customers will benefit from a standards-based solution that runs on any VoiceXML platform, allowing customers to easily upgrade or even migrate without the need to rewrite any single line of code.

“NG-Solution is excited by the successful partnership we have built with VoiceObjects,” comments Christian Gosselin, Director, NG-Solution. “Our clients are extremely satisfied with their VoiceObjects solutions. Moreover, since VoiceObjects products are easy to implement and user-friendly, while delivering an unmatched level of functionality, our integration teams are now much more productive. By continuing to expand our partnership with VoiceObjects, NG-Solution foresees an increasing number of opportunities to work closely together in Europe and abroad.”

“As one of the leading computer telephony integrators in Belgium, NG-Solution complements the strategic direction of VoiceObjects, combining best-in-class voice solutions with deep integration and service know-how. Customers will profit not only from significantly lower total cost of ownership but also from improved customer satisfaction due to a more enjoyable, personalized caller experience,” said Michael Codini, CTO at VoiceObjects. “This makes NG-Solution an ideal partner to further extend our common customer base in the Benelux region.”

With the high-quality, standards-based solutions from VoiceObjects in conjunction with NG-Solution’s deep domain expertise in delivering a full package of services including CRM, EAI (enterprise application integration) as well as CTI (computer telephony integration) companies will profit from efficiently designed personalized customer self-service applications, meeting customers’ demands by optimizing the users’ overall experience.

About NG-Solution
NG-Solution is one of the leading computer telephony integration (CTI) consulting firms operating from Belgium and the United Kingdom. With the largest number of certified VoiceObjects and Genesys consultants in Belgium, NG-Solution has built a reputation of excellence in the contact center market, focusing on the deployment of large-scale projects for its industry-leading customers across EMEA and North America. NG-Solution offers a full package of services encompassing CTI, CRM and EAI (enterprise application integration). These services are complemented by a portfolio of in-house software solutions addressing common market needs such as automated testing, monitoring, application integration, configuration management, etc. For more information, visit www.ng-solution.com.

About VoiceObjects
VoiceObjects is redefining automated phone-based customer service for global 500 enterprises and mobile carriers. By delivering personalized self-service solutions, VoiceObjects enables organizations to enhance each user experience, integrate phone self-service into comprehensive customer service strategies and manage phone self-service applications residing on VoiceXML-based IVR platforms. VoiceObjects is used by leading companies including Adobe, Hershey’s, T-Mobile, Vodafone and Volkswagen Financial Services, providing personalized customer service experiences to more than 500 million callers each year. VoiceObjects is privately held and headquartered in San Mateo, CA. For more information visit www.VoiceObjects.com.

Media Contact:
VoiceObjects - U.S.
Kelly Cytron
+1 415 271 3638
Email: kcytron@voiceobjects.com

VoiceObjects - Europe
Sabine Winterkamp
+49 (0)2204 / 845-142
Email: swinterkamp@voiceobjects.com

NG-Solution Ltd. & NGS Belgium
Amber Grant
Phone: +32 (2) 400 00 72
Email: amber.grant@ng-solution.com