VoiceObjects Receives 2006 Product of the Year Award from Communications Solutions
VoiceObjects Honored for Outstanding Innovation
SAN MATEO, Calif., May 8, 2007 — VoiceObjects, the leading provider of adaptive self-service phone portals, today announced that Technology Marketing Corporation’s (TMC) Communications Solutions (www.tmcnet.com/comsol) has named VoiceObjects as a recipient of a 2006 Product of the Year Award.
VoiceObjects’ groundbreaking phone application server enables customer-centric organizations to create individualized, adaptive self-service phone portals that deliver customer experiences that are personalized for each caller using information in the organization’s CRM and other databases. VoiceObjects supports phone applications that use voice, video, text, touch-tone, and Web interfaces, and phone applications designed with VoiceObjects for any of those phone channels may be quickly and easily extended to use over any of the other channels.
“We are honored to win this prestigious award,” said Beatriz Infante, president and chief executive officer, VoiceObjects. “VoiceObjects is revolutionizing over-the-phone self-service, turning each call into a personalized customer experience and enabling organizations to efficiently manage even the most sophisticated phone applications.”
“VoiceObjects has been recognized with a 2006 Product of the Year Award for their excellence in technological advancement and application refinement,” said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions. “VoiceObjects has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”
The seventh annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2006 have been selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.
The 2006 Product of the Year Award winners can be found on the Communications Solutions Web site.
About VoiceObjects
VoiceObjects is redefining over-the-phone customer service for global enterprises and carriers. By delivering adaptive, cost-effective self-service phone portals, VoiceObjects enables organizations to personalize each caller’s experience, to integrate phone self-service into comprehensive customer experience strategies, and to manage the complexity of the world’s most sophisticated phone applications. VoiceObjects’ award-winning phone application server software is used by leading companies, including Adobe, T-Mobile, and Volkswagen Financial Services and provides personalized customer service experiences to more than 500 million callers each year. VoiceObjects is privately held and headquartered in San Mateo, Calif. For more information, please contact (650) 288-0299 or visit www.voiceobjects.com.
About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY Magazine, IMS Magazine and Unified Communications (launching summer 2007). TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.003 percent of sites in the world by alexa.com*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Jan Pierret
203-852-6800, ext. 228
jpierret@tmcnet.com
VoiceObjects Contact:
Christian Danella
Prequent, Inc.
408-275-6488 office
415-350-4830 mobile
christian@prequent.com
