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Datamonitor Strategic Focus Report
Hosted Speech and Outbound IVR Services
This Datamonitor report looks at the current trends and market opportunities for hosted speech and outbound IVR services. It provides
market sizing and forecasts for hosted and premise-based managed speech, as well as giving regional breakdowns and a
forecast for outbound IVR services. There is a discussion of the most common applications for hosted IVR and an overview
of customers that are adopting the technology. The report also presents a table of the leading vendors, indicating their
strengths as inbound or outbound providers.
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